Privacy Policy

Effective Date: 24 August 2026

Punahal Law House respects the privacy of its customers and is committed to protecting personal information provided through our website, orders, enquiries and other interactions.

This Privacy Policy explains how we may collect, use, store and protect information when you use our website or purchase products from us.

1. Information We Collect

Depending on your interaction with our website, we may collect information such as:

Name
Mobile number
Email address
Billing address
Shipping/delivery address
Order details
Payment-related transaction information
Communication and customer-service records
Information voluntarily submitted through enquiry or contact forms

We do not intend to collect personal information that is unnecessary for providing our services.

2. How We Use Your Information

Your information may be used to:

Process and fulfil orders.
Arrange delivery of purchased products.
Process refunds, cancellations and returns.
Contact you regarding your order.
Respond to enquiries and customer-service requests.
Provide order-related notifications.
Maintain transaction and business records.
Prevent fraud, misuse and unauthorized transactions.
Improve our website, products and customer experience.
Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment gateways or service providers.

Punahal Law House does not intentionally store complete debit-card, credit-card, CVV or banking credentials on its own systems unless specifically required and lawfully permitted.

Customers should review the privacy and security policies of the applicable payment service provider.

4. Sharing of Information

We may share necessary information with trusted service providers where required to provide our services, including:

Delivery and courier partners.
Payment gateway providers.
Website and technology service providers.
Customer-support service providers.
Government authorities or law-enforcement agencies where legally required.

We do not sell or rent customers' personal information as a commercial mailing list.

5. Cookies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage and improve the user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, complete transactions, maintain business records, resolve disputes and comply with applicable legal obligations.

8. Your Privacy Rights

Subject to applicable law, customers may contact us regarding their personal information, including requests concerning access, correction or other applicable privacy rights.

Where applicable, requests will be handled in accordance with the prevailing data-protection requirements.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Punahal Law House is not responsible for the privacy practices, content or security of third-party websites.

Customers should review the privacy policies of those websites separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws.

The updated version will be published on this page with the revised effective date.

11. Contact Us

For privacy-related questions or requests:

Punahal Law House
36, Ground Floor, Divya Vasundra Complex,
Opp. Mirzapur Court, Ahmedabad, Gujarat – 380001, India

Phone / WhatsApp: +91 98259 86757 / +91 81605 47339
Email: punahallaw@gmail.com